Vendor Payments Guide: History and Approvals

Overview

The Vendor Payments section allows you to manage vendor payments, review payment history, approve completed work, and record manual payments. It also provides tools for exporting payment records and communicating with vendors before approving payments.
The Vendor Payments page is divided into two sections:

• Payment History
• Pending Approvals

View Payment History

The Payment History section displays all payments processed through PadPulse.
This includes:

• Payments processed through PadPulse
• Manual payments that have been recorded

For processed payments, you can view:

• Payment status
• Amount received
• PadPulse processing fee

For manual payments, you can view:

• Payment method
• Payment amount
• Uploaded receipt or proof of payment (if available)

Manage Manual Payments

Manual payment records can be updated at any time.
You can:

• Edit payment details
• Upload or replace receipts
• Add notes
• Update payment information
• Void a manual payment if necessary

Export Payment History

Payment history can be exported as a CSV file for reporting or recordkeeping.
You can also filter payment history by:

• Vendor
• Payment status

Review Pending Approvals

The Pending Approvals section displays completed vendor tasks that are awaiting payment approval.
When a task is marked as Completed, it automatically appears in Pending Approvals.

Historic Tasks

If you connect a PadSplit account with existing historical tasks, many completed tasks may initially appear as pending.
For these tasks, you can:

• Archive the task
• Record a manual payment
• Record a payment amount of $0 to clear older tasks that do not require payment

Recording manual payments also allows you to track vendor spending at the property level.

Open the Related Task

Each pending payment links directly to its associated task.
Opening the task allows you to:

• Review the work performed
• View task details
• Reassign the task to an appliance (if applicable)

To assign a task to an appliance, the appliance must already be added to the property's appliance inventory.

Chat with Vendors

For tasks created in PadPulse, you can open the task conversation directly from the Pending Approvals page.
This allows you to:

• Review previous messages
• Discuss payment questions
• Resolve discrepancies before approving payment

Approve or Reject Payments

When reviewing a completed task, you can:

• Approve and Pay
• Reject the payment request

Approve and Pay

Selecting Approve and Pay begins the payment process.
As part of the workflow, you'll also be prompted to leave a review for the vendor.

Reject a Payment

If necessary, you can reject a payment request.
However, it is recommended that you first communicate with the vendor to resolve any discrepancies before rejecting payment.
Rejecting a payment:

• Notifies the vendor
• Notifies PadPulse Support
• Creates a case that may require additional review

Important Notes

• Completed tasks automatically appear in Pending Approvals.
• Historical completed tasks can be archived or cleared by recording a manual payment.
• Manual payments can be edited, updated, or voided after they are created.
• Payment history can be filtered and exported as a CSV.
• Payment approval includes the opportunity to leave a vendor review.
• Whenever possible, communicate with vendors before rejecting a payment request.

Updated on: 26/06/2026