Members & Vehicles

Overview

The Members and Vehicles sections provide centralized management for residents and their registered vehicles. You can quickly locate members, filter them by property or status, view occupancy details, import off-platform residents, and search for registered vehicles across your portfolio.
These tools make it easier to manage resident information and respond to parking or vehicle-related inquiries.

Members Dashboard

Navigate to Members to view all residents associated with your portfolio.
The Members dashboard allows you to:

• View all members across your properties.
• Filter members by a specific property.
• Search for individual members.
• View occupancy and member information.

Filter Members

You can filter members by several criteria, including:

• Property
• Member Type
• • PadSplit members
  • Direct (off-PadSplit) members
  • All members
• Status
• • Active
  • Pending
  • Inactive
  • Archived

Archived records may include:

• Former residents who have moved out.
• Inquiries received through Direct Bookings that are no longer active.

View Member Details

Each member record displays important information, including:

• Assigned property
• Room assignment
• Current status
• Payment status
• Move-in date
• Length of stay (tenure)

Within each property, members are ranked by tenure, allowing you to quickly identify who has lived at the property the longest.

Note: The transcript indicates that member ratings and late payment history are planned to sync from PadSplit in a future update.

Import Off-PadSplit Members

If you manage direct bookings or properties outside of PadSplit, you can import residents in bulk.
To import members:

1. Download the member import template.
2. Complete the template with your existing resident information.
3. Upload the completed file.

This allows you to manage both PadSplit and non-PadSplit residents from a single dashboard.

Vehicles Dashboard

Navigate to Vehicles to view all registered resident vehicles.
You can display:

• Vehicles assigned to a specific property.
• Vehicles across your entire portfolio.

Search for Vehicles

The Vehicles page includes a powerful search feature.
You can search by information such as:

• Vehicle make
• Vehicle color
• Property

For example, if you need to identify a blue Kia, simply search for "Kia" or the vehicle's color to locate the matching record.
This is especially useful when responding to parking concerns or neighbor inquiries.

Contact the Vehicle Owner

After locating a vehicle, you can open the associated member record and send them a message directly through PadPulse.
This allows you to quickly contact residents about:

• Moving a vehicle
• Parking issues
• Vehicle registration questions
• Other property-related concerns

Important Notes

• Members can be filtered by property, member type, and status.
• The dashboard displays move-in dates, tenure, payment status, and room assignments.
• Bulk import is available for residents managed outside of PadSplit.
• Vehicles can be searched by make, color, and property.
• After locating a vehicle, you can message the associated resident directly from their profile.
• Member ratings and late payment history are planned to sync from PadSplit in a future update.

Updated on: 13/07/2026