• Trash Service: Curb to Curb Overview

  Overview The Trash Service feature integrates with Crew Home to provide curb-to-curb trash collection services for your properties. Crew Home services thousands of properties across the United States by moving trash cans to the curb before collection, documenting the service with photos, and returning the cans after pickup. You can enroll properties in recurring service or submit one-time, on-demand pickup requests directly through PadPulse. View Service Coverage Before enrollingPopular

• Booking Request Branding & Settings

  Overview The Booking Requests feature allows you to create fully customizable application forms for prospective residents. You can build reusable templates, customize branding, configure conditional questions, organize forms into multiple pages, and automate delivery using Messaging Rules. Submitted booking requests are collected in one location, where they can be reviewed, approved, or rejected. Access the Booking Requests Page Navigate to Booking Requests. The page includes twoPopular

• Dashboard

  Overview The Dashboard is the main landing page in PadPulse and provides a centralized view of your portfolio, daily operations, and outstanding tasks. It displays key performance indicators (KPIs), recent activity, reminders, and shortcuts to the areas of the platform that require your attention. The dashboard is fully customizable, allowing you to rearrange, resize, or hide widgets to match your workflow. Dashboard Guides Every page in PadPulse includes a built-in Guide to helpFew readers

• PadPulse Messaging, Rules, and Automation

  Overview The Messaging module centralizes communication with members while providing automation tools that reduce repetitive work. You can manage conversations, create reusable message templates, build automated messaging rules, and configure workflows that trigger messages based on member activity or property events. These tools help maintain consistent communication throughout the member lifecycle while saving time on routine interactions. Messaging Inbox The Messaging Inbox allowsFew readers

• PadPulse Tasks - End-2-End Workflow

  Overview The Tasks feature allows you to create, assign, track, and manage maintenance requests from start to finish. Tasks can be created manually or directly from member messages, assigned to vendors, monitored through every stage, and documented for future reference. Tasks also include internal collaboration tools, vendor communication, and status tracking throughout the maintenance process. Create a Task from a Member Message Maintenance tasks can be created directly from a membeFew readers

• Direct Bookings Overview

  Overview The Direct Bookings feature allows you to create a branded landing page for your available properties. Instead of sending prospective residents directly to your PadSplit referral link, you can share a custom landing page that showcases your listings, captures lead information, and then redirects applicants to PadSplit to complete their application. This provides a more professional experience while helping you track and follow up with potential leads. How Direct Bookings WorFew readers

• Owner Portal: Messaging and Invoice Payments

  Overview The Owner Portal gives property owners a centralized place to monitor their portfolio, communicate with their property manager, review invoices, and manage account preferences. Owners receive notifications when new messages or invoices are available and can log in to view property performance, maintenance activity, and financial information. Owner Invitations and Login Before an owner can access the portal, they must be invited. When invited: The owner receives an invitatFew readers

• Managing Messages on Mobile App

  Overview The PadPulse Mobile App allows you to manage member conversations while you're away from your computer. You can read and reply to messages, resolve conversations, assign team members, use canned responses, schedule messages, and search conversations—all from your mobile device. Most messaging features available on the desktop are also available in the mobile app. Access Unresolved Messages The quickest way to work through new conversations is by viewing **Unresolved MessagesFew readers

• Supplies Overview: Managing Catalog & Recurring Orders

  Overview The Supplies feature helps you manage frequently purchased items for your properties, such as HVAC filters, toilet paper, paper towels, and other recurring supplies. You can build a product catalog, create supply requests, schedule recurring orders, and track purchases from a centralized dashboard.\ Configure Supply Settings Before creating supply requests, configure your default settings. Navigate to Supplies > Settings to: View your properties. Assign a default teaFew readers

• Members & Vehicles

  Overview The Members and Vehicles sections provide centralized management for residents and their registered vehicles. You can quickly locate members, filter them by property or status, view occupancy details, import off-platform residents, and search for registered vehicles across your portfolio. These tools make it easier to manage resident information and respond to parking or vehicle-related inquiries. Members Dashboard Navigate to Members to view all residents associatedFew readers

• Welcome to PadPulse

  Overview Welcome to PadPulse! The platform is designed to help property managers and co-living hosts manage their portfolios through a centralized dashboard with guided onboarding, customizable layouts, and built-in learning resources. As you explore the platform, you'll find interactive guides, feature walkthroughs, and support tools to help you get started quickly. Dashboard Overview After signing in, you'll land on the Dashboard. The dashboard provides quick access to your mosFew readers

• How Your Profile works

  Overview The Profile page allows you to manage your personal account settings, security preferences, notifications, appearance, and early access features. It also provides quick access to your subscription details and company resources. These settings are specific to your user account and help personalize your PadPulse experience. Access Your Profile Click your Profile to access your account settings. From this page, you can manage: Personal information Dashboard stage CompFew readers

• How Connections works

  Overview The Connections feature is PadPulse's internal messaging hub for networking and collaborating with other users and industry partners. It provides a centralized inbox where you can communicate with lenders, real estate agents, brokers, wholesalers, marketplace buyers, sellers, and other PadPulse hosts. Instead of managing conversations across multiple platforms, Connections keeps all partner communications in one place. Access the Connections Inbox Navigate to ConnectionsFew readers

• PadPulse Devices Overview, Smart Locks and Thermostats

  Overview The Devices section provides a centralized dashboard for managing your connected smart locks and thermostats. Once your devices have been connected to PadPulse, you can monitor device status, manage access codes, review activity, and view property-wide device information from a single location. Accessing the Devices Dashboard Navigate to the Devices tab to view an overview of all connected smart locks and thermostats. The dashboard displays: Connected properties AssigFew readers

• Pricing Model

  Overview The Pricing Model feature helps you automate room pricing across your portfolio by applying configurable pricing strategies. Instead of manually updating room prices, you can assign pricing models that automatically adjust rates over time based on vacancy, occupancy, and other configurable factors. PadPulse includes several default pricing models, and you can create your own to match your leasing strategy. Access the Pricing Page Navigate to Pricing to view your availablFew readers

• Properties Dashboard Overview

  Properties Dashboard Overview What Is the Properties View? The Properties view is your central hub for managing all of your properties. Every property you've created lives here, along with its key details and status information. What You Can See at a Glance Each property listing in the dashboard displays the following information: Status — the current state of the property Health — an at-a-glance health indicator for the property Ratings — ratings sourced from the propFew readers

• Creating and Managing Service Request Forms

  Overview The Forms feature allows you to create and send customizable forms to vendors, service providers, and property members. Forms can be used to collect checklists, required photos, notes, and other information, making it easy to document completed work and standardize recurring processes. Forms can also be scheduled to send automatically and include location verification when submissions are completed. Using Form Templates PadPulse includes several default form templates that cFew readers

• Billing Overview

  Overview The Billing section allows you to manage your PadPulse subscription, review your current plan, update payment methods, monitor room-based billing, apply promotional codes, and manage your subscription settings. Billing is based on the number of rooms in your account, so your subscription cost adjusts automatically as properties and rooms are added or removed. Accessing the Billing Page Navigate to Billing to view your subscription details. Depending on your current subscFew readers

• Property Details Page Tour

  Property Details Page — Overview & Tour Overview The Property Details page is the central hub for managing all information related to a specific property. From this page, you can view and edit property status, manage rooms, generate AI-enhanced listing images, access the property knowledge base, track devices and appliances, review documents, and navigate to related areas of the system such as financials, maintenance, and members. Property Header & Status At the top of the page, you wFew readers

• Setting Up Team Member Roles and Permissions in PadPulse

  Overview The Team Members section allows you to invite users to your PadPulse account, assign roles, and control access to specific features and property groups. Permissions can be managed through role profiles or customized for individual team members. Understanding Role Profiles Role Profiles allow you to create reusable permission sets that can be assigned to multiple team members. For example, you may create a role profile for: Accountants Property Managers Operations Staff MFew readers

• How Refer a Host works

  Overview The Refer a Host program allows existing PadPulse users to invite other property managers and hosts to join the platform. When someone signs up using your referral link and becomes a paying PadPulse customer, you receive a $25 account credit. Referral credits are automatically applied to your account and deducted from a future subscription invoice. Access the Refer a Host Page Navigate to Refer a Host to access your personal referral tools. From this page, you can: *Few readers

• Pricing Models Explained and Room Recommendations

  Overview The Pricing Model feature helps you automate room pricing across your portfolio by applying configurable pricing strategies. Instead of manually updating room prices, you can assign pricing models that automatically adjust rates over time based on vacancy, occupancy, and other configurable factors. PadPulse includes several default pricing models, and you can create your own to match your leasing strategy. Access the Pricing Page Navigate to Pricing to view your availablFew readers

• Thermostat Settings and Presets Overview

  Overview The Thermostat Settings page allows you to connect supported thermostats, configure seasonal settings, create temperature presets, and manage thermostat behavior across your properties. Thermostats can be assigned to presets, allowing you to automate temperature settings based on seasonal date ranges. Accessing Thermostat Settings Navigate to Settings > Thermostats. The page includes: Connected thermostat accounts Member control settings Seasonal date ranges TherFew readers

• PadSplit Sync

  Overview The PadSplit Sync feature connects your PadSplit account to PadPulse, allowing your properties, rooms, and members to automatically sync into the platform. This is one of the first steps new PadSplit hosts should complete when setting up their PadPulse account. Before You Begin When you open the PadSplit Sync page, PadPulse automatically assigns a synchronization assistant to your account. Note: The assigned assistant cannot be changed. The page includes a guided sFew readers